A Business State can be simply defined by a number of key elements:
- Business Structure, where people, assets and operations are organised in order to enable optimum use of CAPEX and OPEX in order to achieve sustainable growth and profitability
- Business Functions, typically organised around products and services that are delivered to external and internal stakeholders
- Business Processes, which are the ‘things that people do’ on a regular basis in order to produce results that contribute to achieving business outcomes
- Systems and Information Structures, which enable and support the sustainable execution of Business Processes
- Human Capability, which is comprised of such things as people, people skills, experience, relationships (customers, internal teams, etc.), availability, etc.
Organisations continually undergo substantial change as they transition through a number of Business States, which is known as Enterprise Business Transformation.
Successful Enterprise Business Transformation depends on an organisation having a strong Program Delivery Capability. At the heart of effective Program Delivery lies the capability to clearly define Business States.