Cinergi Systems

Enterprise Business Transformation relies on significant investment in Programs and their constituent Projects. Programs typically operate across many years, but overlapping Projects are typically completed within a year. Sustainable Program Delivery Capability in an organisation is a critical success factor in achieving successful business transformation.

In simple terms, Program Delivery Capability is based upon:

• Acceptable practices for governance, management and specialist delivery, which incorporate a diverse range of disciplines
• An appropriate Program Organisation Structure,
• Effective teams and stakeholders performing relevant practices, in a manner which achieves acceptable levels of sustainable performance

Failure to deliver timely business benefits, commensurate with program expenditure, is often experienced within Enterprise Business Transformation Programs. This common scenario suggests that critical problems are not detected early enough to trigger effective problem resolution through decisive intervention. Often the seeds of failure are sown early, by failing to establish sufficient Program Delivery Capability to deal with the magnitude of the business transformation challenges faced by an organisation.

The key discipline areas of Program Delivery Capability are many, including:

• Governance, Management and Specialist Delivery Frameworks
• Program Organisation Structure
• Stakeholder Engagement and Communications
• Planning, Scheduling, Monitoring and Control
• Resource Management (financial & human)
• Risk Management
• Issue Management
• Configuration Management
• Organizational Change Management
• Benefits Management
• Quality Management
• Supplier Management
• Information Management

Program Delivery is a critically important capability in any organization, essential for sustainable performance in the achievement of Enterprise Business Transformation outcomes. This aspect of organizational success will be explored through a series of blogs which focus on critical success factors in the key discipline areas listed above.